The Better Business Bureau only awards the distinguished “A+” to those business members that excel in their local area of business. Accredited businesses must meet accreditation standards and these additional standards:
1. Accredited Businesses must be in business in the BBB’s service area for not less than one year (unless the principals previously operated a firm with a satisfactory record in this or another BBB’s service area or the firm is a branch of an existing accredited business that has met standards), and
2. In the case of unresolved complaints, the accredited businesses must agree to participate in and comply with any decisions rendered through a formal dispute settlement process.